وزارة التعليم العالى - المعهد العالى للسياحه والفنادق - الغردقة
 
 
 
مرحــــــــــــــــــــبا بكم بالمـعهــــــد العــــــالى للسياحــــــة والفـــــنادق بالغردقــــــــة
 

The higher Institute for hotel and tourism management introduces Professional Training Courses, hoping to find it interesting and satisfying your needs.

Do not be hesitated to contact us for any additional details or requirements, and we are ready to tailor any additional courses upon your request.

Training Course Objectives:

The courses aim to have qualified staff in the supervisory and managerial level in the hotel industry.

Course Location:

All training courses will be held in the Higher Institute for Hotel and Tourism Management in Hurghada.

Facilities Offered:

    • All training rooms are well equipped with different modern demonstrative tools (data-show, overhead projectors, TV, Video……….).
    • Free access for the institute library during the course period, including computer and internet access and reading places serve as a source reference for the trainees during the course period.

    Awards

    The institute will give the trainers certificate after they pass their courses successfully.

 
Professional courses for Hotel Industry:
  • Hotel Industry
  • Hotel Management
  • Front Office
  • Housekeeping
  • Hotel Sales and Marketing
  • Hotel Economy
  • Food and Beverage Management
  • Menu Planning
  • Food Service
  • Kitchen
  • Quality Sanitation Management
  • Hotel Security
  • English For Hotel Careers
  • Managing Computer in Hotels

صناعة فنادق
إدارة فنادق
أعمال المكاتب الأمامي
الإشراف الداخلي
التسويق الفندقي
المحاسبة الفندقي
اقتصاديات الفنادق
إدارة الأغذية والمشروبات
تخطيط قوائم الطعام
خدمة المطاعم
فن الطهو الفندقي
صحة مهني
أمن سياحي وفندقي
لغة إنجليزية متخصصة صناعة فنادق
حاسب آلي متخصص في صناعة فنادق
حفظ الاطعمة والصناعات الغذائي
شراء واستلام الخامات

Professional Courses in Hotel Management
Management (First Level Course)

  • Basic Management Skills
  • Junior Management Skills
  • Team-working
  • Communication Skills

Management (Advanced Level Course)

  • Management Advanced Program.
  • Leadership.
  • Management By Objectives.
  • Yield Management (Forecasting & Strategies).
  • Dealing with Conflicts as Management Task..
  • TQM (Total Quality Management)

Human Resources Course

  • Selecting and Hiring of New Employees.
  • Conducting Successful Appraisals.
  • Employee Motivation and Empowerment.
  • Performance Evaluation Systems

Training Course

  • Managing Training Programs in Hotels.
  • Training Methods (including: on-the-job-training, off-the-job-training). 
  • Coaching and Directing.
  • Train The Trainer.

Marketing and Sales Course

  • Marketing Concepts Techniques.
  • Strategic Marketing for Hotel Industry. 
  • Sales and Negotiation Skills.

Presentation Skills

Language courses
English course:

  • General Level From ( Level 1 To Level 12)
  • Conversation Level From ( Level 1 To Level 9)
  • Advanced Level ( English , TOEFL ) from (level 1 To Level 3)

German Course:

  • General Level From ( Level 1 To Level 6)
  • Conversation Level From ( Level 1 To Level 6)

French Course:

  • General Level From ( Level 1 To Level 3)
Conversation Level From ( Level 1 To Level 3)

TQM                                                                                                                                                                         دورة : إدارة الجودة الشاملة
Food Sanitation & Hygiene                                                                                                                                          دورة صحه وسلاوة الغذاء

 

Customer Satisfaction & Communication Skills


The importance of agents satisfying
The Basics of agents satisfying
solve agents Problems
(Formal & informal Communication Skills )

مهارات الأتصال الفعال  وارضاء العملاء

الهدف من الدورة        :
1 – أهمية أرضاء العملاء
2 – قواعد أرضاء العملاء
3 – حل مشاكل العملاء
4 – مهارات الأتصال الفعالة

Computer Courses:
ICDL TRAINING COURSE:

Module 1: Concepts of Information Technology (IT)
Module 2: Using the Computer and Managing Files (Windows XP)
Module 3: Word Processing (Microsoft Word)
Module 4: Spread Sheets (Microsoft Excel)
Module 5: Database (Microsoft Access)
Module 6: Presentation (Microsoft PowerPoint)
Module 7: Information and Communication
Another Computer Courses

  • Website design
  • Microsoft Publisher
  • Outlook Express
  • Internet
  • IT for Hotel
  • Windows 2003 Server

You are welcome to contact us using any of the following contacts

 

 

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